But you’ll likely have additional industry-specific software and back-end systems that will need to be integrated as well. One of the greatest benefits of Microsoft Dynamics 365 is its ability to seamlessly integrate with the entire Microsoft platform. They have deep industry and technology experience and are able to offer a unique perspective on how best to implement and utilize Microsoft Dynamics 365-so that it works optimally for your organization’s specific needs. Our implementation team is more than a group of technical consultants. With deep industry experience and as one of the longest-running Microsoft partners, we have the expertise required to advise you on the entire lifecycle of your business from ERP to CRM to analytics, IoT, field service, and more. It records all the interactions with existing and new customers, logs responses and issues in a centralized location, enabling your customer service team to keep up with the accounts and respond with the best possible solution to meet customer needs in real-time.We can help your organization grow through digital transformation.
It additionally integrates with a multitude of other products such as Adobe Document Cloud that facilitates digital signatures, ProntoForms that enables offline mobile access, and account packages like Xero or Sage that provides a single view of customer data. It seamlessly integrates with all the major Microsoft products including Outlook, Office 365, and SharePoint. Integration with other Microsoft Products: Dynamics CRM features unmatched integration functions.
There’s one more hosting option, Partner Hosted, which is essentially a CRM On-Premises running on a Microsoft partner’s server. This enables total control over your data. It eliminates the need to purchase hardware and licenses up front and manages your software updates automatically.On the contrary, CRM On-Premise requires you to set up your application and servers within your own environment. It has many business benefits including the ability to remotely access and edit files in real-time, a fixed monthly cost without requiring any infrastructure, and enhanced security protection. Cloud & On-Premise Hosting Options: In general, there are two deployment options: Microsoft Dynamics CRM Online or Microsoft Dynamics CRM On-Premise.ĬRM Online is a convenient cloud-based hosting solution.Some of the great features included in Microsoft Dynamics CRM are listed below. Users can easily customize areas specific to their requirements without having to be an expert programmer or IT pro. In addition to that, Microsoft continually enhances Microsoft Dynamics CRM features to make the product more user-friendly.